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Do you have any questions about platform features, partnership opportunities, or technical support? Our professional team is ready to provide detailed answers to ensure you have a smooth and efficient experience on the Kaiyun platform.

Kaiyun: A Digital Platform for Sports and Entertainment

Multiple convenient contact methods. We are happy to listen to your needs and provide professional solutions.

Call Us

Communicate directly with our business representatives during working hours

+86 +86 +86 186 1716 6164

Email Us

Send your inquiry, and we will reply within 24 hours

[email protected]

Online Chat

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Visit Our Platform

Headquarters

402 Zhangjiang Road, Pudong New Area, Shanghai

East China Region

402 Zhangjiang Road, Pudong New Area, Shanghai

South China Region

402 Zhangjiang Road, Pudong New Area, Shanghai

Office Hours

Monday to Friday: 9:00 - 18:00 Weekends and public holidays: Closed

Frequently Asked Questions

Find quick answers to common questions about admissions, courses, and more

What are the admission procedures for Excellence Academy?

Our admission process involves four simple steps: 1) Fill out the inquiry form or visit our center, 2) Attend a counseling session with our academic advisors, 3) Take a diagnostic test (if required for your course), 4) Complete the enrollment formalities and fee payment.

Do you offer scholarships or financial aid?

Yes, we offer merit-based scholarships and need-based financial aid for deserving students. Scholarships are awarded based on performance in our scholarship test or previous academic records. Contact our admission counselors for detailed information about eligibility and application process.

What is the class schedule for different courses?

We offer flexible scheduling options including weekday batches, weekend batches, and intensive crash courses. Class timings vary by course and location. Typically, we have morning (7-10 AM), afternoon (2-5 PM), and evening (5-8 PM) batches. Specific schedules are provided during the admission process.

Do you provide study materials and online resources?

Yes, all enrolled students receive comprehensive study materials including textbooks, practice workbooks, and previous years' question papers. Additionally, we provide access to our online learning portal with recorded lectures, mock tests, and doubt-solving sessions.

What is your refund policy?

We offer a refund within 7 days of enrollment if the student hasn't attended any classes. After attending the first class, fees are non-refundable but transferable to another batch or course under certain conditions. Please refer to our refund policy document for complete details.

Contact & Support

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Kaiyun Platform: Empowering Digital Transformation in the Health Industry

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